Do you want to be part of the space future? As support to a European space organisation we are looking for a User Service Technical Information Assistant

Activities

Our customer is a European organisation providing weather and climate-related satellite data, images and products for its users. You will be working on-site as a member of the User Service Division Team. Tasks will include:

• Technical preparation and execution of distant courses and teleconferences;
• Support the course management system ‘Moodle’, the web conferencing and learning tool ‘Saba Centra’ and the online survey and registration tool ‘Webropol’;
• Support in creating meteorology e-learning training material;
• Arrange online meetings and invite users to attend web-based training events;
• Monitoring Internet connections, audio quality and interaction with participants;
• Support the Training Officers during and after training events in creating recordings of the training sessions.

Skills

You ideally have the following qualifications and experience:

• University degree or equivalent in engineering or in a related discipline;
• Excellent writing/editing skills and experience with e-learning/teaching environments advanced communication software /collaboration software;
• A good knowledge of MS Office and Web-based communication tools;
• Analysis of surveys, distant learning/e-learning and teleconferencing tools;
• Experience with tools like SABA Centra, Elluminate, WebEx, Moodle;
• Knowledge of a Web based survey tool, Web usability standards and practices;
• Fluency in English is mandatory, some knowledge of French would be an asset.

Starting date: April 2011

An exciting international working environment in a highly innovative team awaits you. You will benefit from focused training and personal development bundled with a competitive salary.

Please note: Due to work permit restrictions for this position, please apply only if you are citizen of a European Union state or if you already hold a work permit for Germany.

HE Space Operations is a growing international space company. For over 25 years we have provided our customers with consultancy services in Engineering and Business Administration. We open the door to working directly on-site with our principal customers in the space sector who rank amongst the top 25 engineering employers in Europe: EADS and the European Space Agency.